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Privacy Policy

Last Updated: April 2026

Your privacy is important to Brixel ("Company," "we," "us," or "our"). This Privacy Policy outlines how we collect, use, retain, and disclose your information when you visit our website or use our services.

By using this website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our website.

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address and domain name
  • Browser type and version
  • Operating system and device type
  • Pages visited, time spent, and referring website
  • Broad geographical location

When you voluntarily submit information through forms, consultations, or other interactions, we may collect:

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Project details and preferences
  • Any other information you choose to provide

We use this information for internal research, analytics, commercial purposes, and to improve our services and website experience.

We implement reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.

We collect and retain data in the following categories:

  • Cookies & Online Data: Collected automatically when you browse our website. Retained for up to 12 months.
  • Order & Project Processing: Collected when you engage our services. Retained for the duration of the project and up to 7 years thereafter for legal and tax purposes.
  • Customer Support: Collected when you contact us for assistance. Retained for up to 3 years after your last interaction.
  • Marketing Communications: Collected when you subscribe to updates. Retained until you unsubscribe or request deletion.
  • Reviews & Surveys: Collected when you voluntarily participate. Retained indefinitely unless you request removal.
  • Privacy Requests: Collected when you exercise your privacy rights. Retained for up to 2 years for compliance purposes.

We process your personal information for the following purposes:

  • Service Fulfillment: To provide, manage, and deliver our renovation and remodeling services
  • Analytics & Improvement: To analyze website usage and improve our services and user experience
  • Marketing: To send you relevant project updates, promotions, and company news (with your consent)
  • Customer Support: To respond to your inquiries, requests, and feedback
  • Communications: To send transactional messages related to your projects or account
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes

We may share your information with the following categories of third parties:

  • Consultants & Service Providers: Trusted partners who assist in project delivery and business operations
  • Analytics Providers: Services that help us understand website usage and improve our offerings
  • IT Infrastructure Services: Providers who host, maintain, and secure our digital systems
  • Legal & Compliance: When required by law, court order, or government regulation

We do not sell your personal information to third parties.

You have the right to request access to the personal information we hold about you. Under California Civil Code Section 1798.83, California residents may request disclosure of the categories of personal information shared with third parties for direct marketing purposes during the preceding calendar year.

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you
  • Right to Delete: You may request that we delete the personal information we have collected from you, subject to certain exceptions
  • Right to Correct: You may request that we correct inaccurate personal information we maintain about you
  • Right to Opt-Out: You may opt out of the sale or sharing of your personal information
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights

To exercise any of these rights, please contact us using the information provided below.

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

This Privacy Policy applies only to information collected through the Brixel website. Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We reserve the right to modify or update this Privacy Policy at any time. Changes will be effective immediately upon posting on this website with a revised date. Your continued use of the website after any changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: